Click a question below to see the answer. If you have a question not covered here please contact me.
1. First decide what photos you have that need digitising. These are physical photos you want to be able to use or share in a digital format.
2. Decide how to get your photos to me. I can collect them if you are in mid Cornwall, or you can bring them to my location.
3. Decide what you want to be able to do with the digitised photos. You can receive them on a USB stick to access via suitable devices at home, or to give to family or friends to share. You can also access them online via Your Account and download or share them that way.
Any size up to A4.
No. Any mounted items will be digitised as is to prevent damage.
No. The process will aim to preserve the current quality of the original photo when making the digital copy. You can use software later to alter the digital copy if desired.
You will be able to view and download your digitised photos via Your Account, where you will be able to see all your digitised photos and can download an individual photo, selected photos, or all photos for an album.
The downloaded photos will be in JPEG compressed format, the most widely accessible digital image format that is compatible with viewing online.
You can also request one or more USB sticks containing all or some of your photos, for accessing offline via a laptop or other suitable device. This will also allow you to obtain the TIFF uncompressed master images (not usually compatible with viewing online) alongside the JPEG compressed version for greater flexibility.
You can provide guest access to your photos via Your Account. You can choose which photos are accessible this way. You can also download your photos to share them on popular social media sites or apps, however you want.
You can also request one or more USB sticks containing all or some of your photos, for giving to others you want to share your photos with, or to do as you want with your photos as you will have the TIFF master image and a JPEG compressed version for wider usage.
1. First decide what music you have that needs digitising. These are physical albums, EPs, or singles on vinyl or cassette that you want to be able to use in a digital format, or CDs that you want converting to the latest portable format for accessing on your devices or online.
2. Decide how to get your items to me. I can collect them if you are in mid Cornwall, or you can bring them to my location.
3. Decide what you want to be able to do with the digitised version. You can receive them on a USB stick to access via suitable devices at home. You can also access them online and download and listen to them that way.
No. I will do this as part of the digitising process to ensure discs are kept in the state and order provided to me.
The process uses error correction to try to recover any damaged parts of the CD data but if that's not possible the individual disc or track will be skipped and you will be informed which ones had a problem. There will be no charge for those skipped.
Yes, for CDs where the CD is recognised and the information can be automatically added, this will be done as part of the service. You will be able to make your own alterations to the info and download the updated version via Your Account, to suit your needs.
You will be able to download your digitised music files via Your Account, where you will be able to see all the albums and tracks digitised and can download an individual track, selected tracks, or all tracks for an album.
The downloaded tracks will be in MP3 format, the most widely accessible digital music format.
You can also request one or more USB sticks containing all or some of your music, for accessing offline via a laptop or other suitable device. For CD conversion you can request a copy of the master uncompressed FLAC file for each music track, or (for any format converted) the compressed MP3 version for wider usage and lower storage space required.
Note that the FLAC format will only be available for CD conversions, as Vinyl or Cassette will be converted to MP3 only due to originating as anologue audio.